Haven't found what you are looking for? Reach out to our live chat and a member of our team will respond to you as soon as they can.

Need assistance? Use our contact form to get help as quickly as possible. Our support team is available Monday - Friday 05:30 AM - 02:30 PM CST

Shop

Tire Streets

Tire Streets is more than happy to get you what you need to get back on the road. We do not process direct exchanges, instead you will need to request a return by using the &quot;I want to request a return&quot; function on our&#xA0;<a class="fr-green fr-strong" href="https://tirestreets.com/pages/help-center?hcUrl=%2Fen-US" id="isPasted" rel="noopener noreferrer" target="_blank">help center</a>. Once you&apos;ve requested a return and your products have been returned, you will be refunded minus the cost of shipping the items back to our warehouse, and free to purchase the correct tires for your ride. &#xA0; Need a different set of tires sooner? No sweat. Place an order for the product you wish to order instead, and our team will get you refunded for your original order as soon as your return is processed at our facility.

Tire Streets is more than happy to get you what you need to get back on the road. We do not process direct exchanges, instead you will need to request a return by using the "I want to request a return" function on our help center. Once you've request

Can I return/exchange items if I change my mind?

Returns

Do your products have a warranty?

I want to submit a warranty claim.. What do I do?

My warranty has expired, can I still make a claim?

What should I do if my tire warranty claim is rejected?

Warranty

What is your returns policy?

Can I return a sales item?

Do you offer refunds?

How do I get a refund for my returned item?

Can I get a refund if I ordered the wrong tire size?

How do you ship?

How long does shipping take?

How do I track my order?

Do you ship to Canada?

Where can I have an order shipped to?

Can I ship a bulk order to my house?

How many tires constitute an order being a freight order?

What is the shipping timeframe for my order?

What should I do if my order hasn't arrived within the expected timeframe?

How can I track my order?

What happens if there is a delay in shipping my order?

Can I expect my order to be shipped out faster upon request?

Do you ship to locations outside the US?

Shipping

The item I want is out of stock. Can I pre-order?

How often are items restocked?

Why do you limit quantities for certain products?

I don't know which tire is best for my application. What do I do?

Are the items I ordered in stock, and when will they ship?

What happens if I order more tires than what's in stock?

Can I request a call back for assistance with my order?

How can a company become a dealer for your tire program?

Do you sell combo sets of tires and rims?

Is there any plan for the Accelera tires to be restocked during sales events?

Products

Can I add/remove/change items in my order?

Can I cancel my order?

Can I change the delivery address on my order?

What if it is too late to cancel my order and I do not want it?

What should I do if I haven't received all the items in my order?

Can I update my shipping address after placing an order?

What should I do if I received the wrong item?

What do I do if my tires are lost during shipment?

How can I cancel my order if it has already been shipped?

Can I change my tire order to a different size after placing it?

What should I do if I received the wrong product?

How can I check the status of my order?

How do I handle a bulk tire purchase and ensure timely delivery?

What happens if I received an automated email saying my order had been cancelled but I never requested a cancellation?

What should I do if there's an issue with my order upon delivery?

Can I buy tires at a physical shop location listed on your site and have them installed there?

Can I return/exchange items if I change my mind?Updated 8 months ago