How can I cancel my order if it has already been shipped?Updated 8 months ago
Our team is dedicated to shipping orders as quickly as possible, so cancellations may not be possible once an order is processed for shipment. If you have received a shipping confirmation email, the order is already on it's way to you and cannot be cancelled. We encourage you to reach out using our help center as quickly as possible to request a cancellation if you have not received a confirmation email.