Get answers to frequently asked questions about orders placed with Tire Streets
No, once an order has been placed, no changes can be made to the products within that order. If you ordered the incorrect products, please reach out to our customer support team via the help center as soon as possible to request a cancellation. Pleas
Our team is dedicated to shipping orders as quickly as possible, so cancellations may not be possible once an order is processed for shipment. We will make every attempt to cancel your order when you reach out to us, so you reaching out as quickly as
Our order processing speeds are extremely fast so we will not always be able to update shipping address before orders are processed and shipping labels are created. If you have received a shipping confirmation, the order is already on it's way to you
If your order is already processed and out the door, our customer support team is more than happy to assist you with processing a return once your order arrives. Once you have received your order, submit a returns request by using the "I want to requ
If you have not received all of the items in your order, please proceed to our help center and utilize the "I am missing items in my shipment" so a member of our customer service team can assist you.
Our order processing speeds are extremely fast so we will not always be able to update shipping address before orders are processed and shipping labels are created. If you have received a shipping confirmation, the order is already on it's way to you
If you received an incorrect item in your shipment, we sincerely apologize, and we can get you taken care of. All you need to do is proceed to our help center and utilize the "I received an incorrect item" function and a member of our team will step
In the event your tires are lost during shipment, please utilize the "I am missing items in my shipment" function in our help center as soon as you notice any irregularities in the delivery. We will file a lost claim with the courier service and prov
Our team is dedicated to shipping orders as quickly as possible, so cancellations may not be possible once an order is processed for shipment. If you have received a shipping confirmation email, the order is already on it's way to you and cannot be c
No, once an order has been placed, no changes can be made to the products within that order. If you ordered the incorrect products, please reach out to our customer support team via the help center as soon as possible to request a cancellation. Pleas
We apologize for the inconvenience if you have received the wrong product. Our team will get this handled for you quickly, all you need to do is utilize the "I received an incorrect item" function on our help center and a member of our team will work
Once an order had been placed, you will receive an email confirmation and our team will begin fulfilling your order. We process and fulfill orders Monday through Friday from 5:30am to 2:30pm CST. Once you've received your confirmation email, you can
Placing a bulk tire order is quick and easy! All you have to do is select your tires, add them to your cart, and see your savings instantly at checkout. All bulk orders are packed onto pallets and shipped out within 2 to 3 business days of purchase a
Occasionally, automated emails regarding order cancellation may be sent due to system errors or inventory issues. If you receive such an email but did not request the cancellation, we urge you to utilize our help center to get in touch with us. After
We're sorry to hear you may be having issues with your order. There are a few options we have to help you get the problem resolved as quickly as possible. You can utilize the "I want to request a return", "I received an incorrect item", or "I am miss
We do not have any physical storefront locations at this time and are solely an online retailer. You can purchase tires on our site and ship them directly to your favorite tire shop to have them installed though!