Haven't found what you are looking for? Reach out to our live chat and a member of our team will respond to you as soon as they can.

Need assistance? Use our contact form to get help as quickly as possible. Our support team is available Monday - Friday 05:30 AM - 02:30 PM CST

Shop

Tire Streets

<p><span style="font-family: Inter;">In the event your tires are lost during shipment, please utilize the &quot;I am missing items in my shipment&quot; function in our <a class="fr-strong" href="https://tirestreets.com/pages/help-center?hcUrl=%2Fen-US%2Fflows%2F01J17TP8G2CRKB0TQRBZZV8EYV" rel="noopener noreferrer" target="_blank">help center</a> as soon as you notice any irregularities in the delivery. We will file a lost claim with the courier service and provide you with a reference number for this claim. We will then send out a replacement for the lost tires immediately, ensuring you do not need to wait for the outcome of the claim.</span></p>

In the event your tires are lost during shipment, please utilize the "I am missing items in my shipment" function in our help center as soon as you notice any irregularities in the delivery. We will file a lost claim with the courier service and prov

What do I do if my tires are lost during shipment?

Order Questions

Do your products have a warranty?

I want to submit a warranty claim.. What do I do?

My warranty has expired, can I still make a claim?

What should I do if my tire warranty claim is rejected?

Warranty

What is your returns policy?

Can I return/exchange items if I change my mind?

Can I return a sales item?

Do you offer refunds?

How do I get a refund for my returned item?

Can I get a refund if I ordered the wrong tire size?

Returns

How do you ship?

How long does shipping take?

How do I track my order?

Do you ship to Canada?

Where can I have an order shipped to?

Can I ship a bulk order to my house?

How many tires constitute an order being a freight order?

What is the shipping timeframe for my order?

What should I do if my order hasn't arrived within the expected timeframe?

How can I track my order?

What happens if there is a delay in shipping my order?

Can I expect my order to be shipped out faster upon request?

Do you ship to locations outside the US?

Shipping

The item I want is out of stock. Can I pre-order?

How often are items restocked?

Why do you limit quantities for certain products?

I don't know which tire is best for my application. What do I do?

Are the items I ordered in stock, and when will they ship?

What happens if I order more tires than what's in stock?

Can I request a call back for assistance with my order?

How can a company become a dealer for your tire program?

Do you sell combo sets of tires and rims?

Is there any plan for the Accelera tires to be restocked during sales events?

Products

Can I add/remove/change items in my order?

Can I cancel my order?

Can I change the delivery address on my order?

What if it is too late to cancel my order and I do not want it?

What should I do if I haven't received all the items in my order?

Can I update my shipping address after placing an order?

What should I do if I received the wrong item?

How can I cancel my order if it has already been shipped?

Can I change my tire order to a different size after placing it?

What should I do if I received the wrong product?

How can I check the status of my order?

How do I handle a bulk tire purchase and ensure timely delivery?

What happens if I received an automated email saying my order had been cancelled but I never requested a cancellation?

What should I do if there's an issue with my order upon delivery?

Can I buy tires at a physical shop location listed on your site and have them installed there?

Please allow up to 2 business days for a response from our Customer Support Team.

What do I do if my tires are lost during shipment?Updated 10 months ago